PRIVACY POLICY

1. INTRODUCTION

PT Max Interactives Technologies ("Zipay") is a Payment Service Provider (PJP) offering digital financial services, including but not limited to:

  • Electronic Money (E-Wallet)
  • QRIS Issuer
  • QRIS Acquiring
  • POS applications and transaction support services

This Privacy Policy explains how Zipay collects, uses, stores, and protects your personal data.

By using Zipay services, you agree to this Privacy Policy.

2. DATA COLLECTED

Zipay may collect the following data:

a. Identity Data

  • Full name
  • Phone number
  • Email address
  • Identity card number (KTP)
  • Verification data (KYC/KYB)

b. Transaction Data

  • Transaction amount
  • Time and status of the transaction
  • Payment information (QRIS, wallet, etc.)

c. Merchant Data

  • Business information
  • Settlement account details

d. Technical Data

  • IP Address
  • Device ID
  • System activity logs

3. PURPOSE OF DATA USAGE

  • Providing and managing Zipay services
  • User verification (KYC/KYB)
  • Transaction processing
  • Fraud prevention and system security
  • Regulatory compliance (Bank Indonesia, PDP Law)
  • Service improvement

4. THIRD-PARTY USAGE

In providing its services, Zipay may collaborate with third parties as providers of systems, infrastructure, or support services.

  • Maintaining data confidentiality
  • Complying with information security standards
  • Not using data for other interests

Under certain conditions, Zipay collaborates with:

  • PT Purnama Pasifik Nuswantara as a system provider for specific services such as QRIS acquiring and POS applications.

5. DATA OWNERSHIP AND CONTROL

All data collected within Zipay services is the responsibility of Zipay as the Data Controller. Zipay ensures that any data processing by third parties is carried out in accordance with applicable instructions and provisions.

6. DATA STORAGE

Data is stored for as long as necessary for: service provision and regulatory compliance. Financial transaction data may be stored in accordance with applicable laws.

7. DATA SECURITY

Zipay implements security measures, including:

  • Data encryption
  • Role-based access control
  • Monitoring and logging
  • Fraud detection systems

8. USER RIGHTS

Users have the right to:

  • Access personal data
  • Correct data
  • Request deletion (subject to regulations)
  • Withdraw consent

Requests can be submitted through Zipay's official contacts.

9. COOKIES AND SIMILAR TECHNOLOGIES

Zipay may use cookies or similar technologies for: authentication, usage analysis, and service improvement.

10. POLICY CHANGES

Zipay may update this Privacy Policy at any time. Changes will be communicated through official media.

11. CONTACT

PT Max Interactives Technologies

TUCenter Jl. H. Nawi Raya No. 191/17 RT 07/RW 10 Gandaria Utara, Kebayoran Baru Jakarta Selatan 12140

Email: [email protected]
WhatsApp: (+62) 813-1193-1730